Hi all,

having search contact issue With Lync Attendant 2010.When search for contact we get error below search:

"search results may be incomplete because the address list is still being downloaded or indexed"

If we exit Lync attendant and start Skype for business ,then we can search contact (GAL) fine.

EWS status is ok.

Have tried on two different computers With same account and its failing on both.(account never logged in before)

If we test another account on same computer it Works fine.

So it seems like the issue is affected on one account only.

Anyway we can force update for this affected account only?

t

Managed to fix it by doing the following:

Exit Lync/attendee

Open CMD as admin and run the following command:

reg add HKLM\Software\Policies\Microsoft\Communicator /v GalDownloadInitialDelay /t REG_DWORD /d 0 /f

then navigate to C:\Users\user\AppData\Local\Microsoft\Office\15.0\Lync\sip_user@domain.com and delete GalContacts.db and GalContacts.db.idx.

Start Attendee and contact search should now be working.